Claims Service Representative (Entry-level; Onsite

Utica National Insurance Group Claims Support Role

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day:
To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte.

This is an important claims support role that helps keep our claims processes efficient, organizing and moving. With skills in detail orientation and organization, you will sort and index claims-related documents on a daily basis so our claims adjusters can begin their work in servicing our customers. Other administrative tasks will be assigned to help you learn, grow, and develop into the role.

This is your opportunity to begin your career in the insurance industry! This role is performed completely onsite at the New Hartford, NY office.

• Process billing invoices.
• Complete any necessary forms and letters to be sent to relevant parties as requested by the Claims Adjuster.
• Request and obtain relevant documentation for a claim as requested by the Claims Adjuster and ensure timely follow up.
• Mail and print letters, files, and other relevant claims documents.
• Perform work within vendor web portals.
• Perform research while working exception reports.
• Complete all required internal claims reports timely.
• Perform financial transaction job tasks.
• Manual Exception check handling.
• Update vendor file with new vendors or updates to existing vendors.

• Performs other duties as assigned.
• Conforms with all corporate policies and procedures.

• Associate's degree preferred or equivalent experience.
• 2 years working in a Claims environment preferred, but not required.
• Ability to work on site at our New Hartford, NY location.

Salary range: $34,000 - $40,900

The final salary to be paid and position within the internal salary range will take into consideration the individual's work experience, geographic location, education, certification(s) or additional qualifications, and scope and responsibilities within the role.

Benefits:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit-Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal,  Protection, Pet Insurance
• Student Loan Refinancing Services
• Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs
• Personal insurance discount

This position is a full time hourly, non-exempt (overtime eligible) position.

Utica National is an Equal Opportunity Employer.