Crop Insurance Senior Adjuster
Agri Sompo has a unique opportunity for a Crop Insurance Senior Adjuster to join our Great Lakes team, supporting our Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims operations.
Location:
This position will be based remotely in the NE (New York, Delaware, Pennsylvania, Maryland, or Virginia). We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
This job is primarily responsible for adjusting both Multi-Peril Crop Insurance (MPCI), Private Products and Named Peril claims within a given territory. Servicing customers (both policyholders and agents) is the top priority.
Our business, your impact, our opportunity:
What you'll be doing:
- Build and maintain professional relationships with the Area Claim Supervisor (ACS), policyholders, agents, and other adjusters. A strong focus on building and maintaining agency relationships for the region.
- Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS and Company). Including working controversial and diverse claims that require very experience field claim knowledge.
- Complete field inspections, read maps and aerial imagery, measure fields and measure storage bins.
- Highly proficient with company software (able to diagnose and provide system support to other field claims staff). Daily monitoring of all company communications (email, Webex, text, etc.).
- Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products.
- Work out of a home office.
- Complete initial and ongoing training and certifications as required by FCIC and State Regulations.
- Explain adjusting procedures and related findings to the policyholder and agent.
- Perform fact-finding and investigate crop damage, record information, and transmit information to accurately determine potential indemnities.
- Willingness to learn new crops.
- Train other field claims staff on claim procedures.
- Other duties as assigned.
What you'll bring:
Education
Required - High school diploma or equivalent, or equivalent combination of education and experience.
Preferred – Bachelor's degree in agriculture.
Experience
Preferred – minimum of 2 years as a crop insurance adjuster
Preferred – 2 years' experience handling crop insurance claims.
License/Certification
Required – Valid driver's license and satisfactory driving record.
Required – CAPP certification and applicable State license.
Knowledge, Skills, and Abilities
- Basic mathematical skills (add, subtract, multiply, divide).
- Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.
- Ability to complete documentation requirements.
- Ability to utilize analytical thinking; find facts and solve problems.
- Ability to remain self-motivated and efficient.
- Ability to work both in an office setting and outdoors in a farm environment.
- Ability to work well both independently and within a team environment.
- Ability to remain focused on exceptional customer service, both internally and externally.
- Working knowledge of crop insurance regulations, policies, procedures and best practices.
- Works effectively under pressure and able to work within tight deadlines.
- Willingness to take initiative and work with minimal supervision.
- Strong time management skills with ability to prioritize.
Physical Requirements & Work Conditions
- Ability to lift/push/pull up to 50 lbs. occasionally; including ladders, bushels, ramps for off road vehicles.
- Ability to walk in agricultural fields, up to 3 miles.
- Ability to climb agricultural storage bins, up to 75 feet.
- Ability to climb, crawl, stoop, kneel and balance.
- Ability to climb ladders and perform work at significant heights.
- Ability to perform work in confined spaces.
- Ability to work outside in extreme weather conditions.
- Ability to work in an environment with high dust levels around grain and other bulk products.
- Ability to meet requirement of and utilize all applicable PPE, when applicable.
- Ability to work extended hours, weekend, holidays…
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