Claims Manager - Remote

Role Overview

The Claims Manager oversees workers’ compensation, auto, and property claims for the Construction Solutions Group, ensuring timely, fair, and cost‑effective resolution through effective management of third‑party administrators and internal stakeholders. This role plays a critical part in controlling loss exposures, monitoring liabilities, and ensuring compliance with diverse jurisdictional regulations and contract terms. The Claims Manager maintains accurate loss and financial data, supports insurance program administration, and delivers clear, actionable reporting to senior leadership on claim trends, financial impacts, and emerging risks.

Serving as a key resource on insurance matters—from SIR programs to wrap‑ups, applications, and return‑to‑work guidance—the position requires strong multitasking ability, broad jurisdictional experience, and proficiency with RMIS and standard business software. This role reports to the Heico Companies’ VP, General Counsel and is based at the Construction Solutions Group headquarters in Kansas City, Missouri.

The Claims Manager oversees workers’ compensation, auto, and property claims for the Construction Solutions Group, ensuring timely, fair, and cost‑effective resolution through effective management of third‑party administrators and internal stakeholders. This role plays a critical part in controlling loss exposures, monitoring liabilities, and ensuring compliance with diverse jurisdictional regulations and contract terms. The Claims Manager maintains accurate loss and financial data, supports insurance program administration, and delivers clear, actionable reporting to senior leadership on claim trends, financial impacts, and emerging risks.

Serving as a key resource on insurance matters—from SIR programs to wrap‑ups, applications, and return‑to‑work guidance—the position requires strong multitasking ability, broad jurisdictional experience, and proficiency with RMIS and standard business software. This role reports to the Heico Companies’ VP, General Counsel and is based at the Construction Solutions Group headquarters in Kansas City, Missouri.

• Claims Management & Settlement Oversight Maintain strict adherence to settlement authority limits, analyze losses for appropriate settlement values, and implement cost‑containment strategies (surveillance & vocational rehab) to minimize financial exposure.
• Open Claim Review & TPA Performance Monitoring Lead regular claim reviews with third‑party administrators, adjusters, brokers, CSG personnel and Heico Corporate to ensure timely, high‑quality claim handling aligned with company objectives. May lead separate review calls with different stakeholder parties.
• Accurate Reporting & Communication of Claims Ensure prompt, accurate reporting of all workers’ compensation, auto liability, and general liability claims to carriers and brokers, and along with CSG Legal provide management/senior leadership with timely updates on significant or urgent claim matters.
• Loss Data Integrity & Insurance Accrual Support Develop, audit and validate loss data for financial forecasting, accrual accuracy, and budgeting, including state rates, EMFs, and other key insurance metrics.
• Training & Internal Support on Claims Processes Deliver training to office administration staff on claim reporting procedures and provide ongoing guidance to ensure compliance and efficiency.
• Insurance Program Administration Maintain current documentation for insurance programs and supply accurate rate information (state rate & EMF) to support project bidding and risk evaluation.
• Insurance Expertise & Advisory Support Serve as a resource on insurance‑related topics, including market trends, application guidance, and practical return‑to‑work recommendations for injured employees.
• Legacy Carrier & Guaranty Fund Management Manage liabilities with former insurance carriers and state guaranty funds, ensuring continued access to loss data and proper handling of trailing liabilities.

• Bachelor’s degree in Business Administration, Risk Management, Construction Management, or related field, with a minimum…