Liability Claims Specialist (Remote
Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-08-18
West Des Moines, Polk County, Iowa, 50265, USA
Listing for:
Yourcaptive
Full Time, Remote/Work from Home
position Listed on 2026-08-18
Job specializations:
-
Insurance
Insurance Claims, Insurance Analyst, Risk Manager/Analyst, Underwriter
Job Description & How to Apply Below
## Liability Claims Specialist (Remote)
Apply locations:
West Des Moines - Remote:
Iowa:
South Dakota:
Nebraska:
Texastime type:
Full time posted on:
Posted Yesterday job requisition :
R0000933
*
* Job Description:
** Step into a role where your client service expertise makes a meaningful impact. We are looking to add a
** Liability Claims Specialist
** to join our
** Creative Risk Solutions
** team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.
*
* Essential Responsibilities:
*** Consult on and confirm coverage for commercial auto and commercial general liability claims.
* Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process.
* Recommend and maintain accurate reserves within reserve authority. Negotiate and process interim and final settlements, within settlement authority.
* Research information for responding to questions and complaints posed by our insured’s, claimants, agency partners and fronting carriers.
* Monitor and control claims in litigation, utilizing our “Litigation Management” guidelines. Ensure suits are answered timely by counsel and the best interests of our insured’s and fronting carriers are protected.
* Participate in claim reviews and attending Risk Control Workshops when requested by agency partners or insureds. These could be in person or by phone.
* Maintain open and ongoing communication with our customers as noted in the “CRS Communication Expectations’ guidelines.
* Identify and pursue subrogation when applicable. Identify and report fraud when applicable.
* Help train and mentor Claims Specialist I position. Take part in company committees to help the management team develop new standards when warranted.
* Performs special projects and other duties as requested.
*
* Qualifications:
**
* Education:
High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
* Licensing:
Active state specific Life & Health/Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.
* Experience:
3-5 years of adjusting property and casualty claims. Prior agency involvement preferred.
* Claims Knowledge, Principles, & Practice:
Invests in the understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims.
* Workflow & Systems Knowledge:
Actively contributes to defined workflows, including related processes, procedures, and deliverables, and utilizing resources to deliver a world class client experience and adhering to compliance requirements.
* Relationship Management:
Actively fosters relationships by seeking to understand appropriate parties, prioritizing problem solving, and collaborating to deliver unique and impactful solutions.
** Here’s a little bit about us:
** At Creative Risk Solutions, you’ll be part of a collaborative, innovative team that values trust, communication, and client focus. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within the Holmes Murphy family.
** Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
*** Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
* Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
* 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your…
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