Senior Workers' Compensation Claims Specialist (hybrid
New York, USA
Listed on 2026-08-22
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Insurance
Insurance Analyst, Insurance Claims, Underwriter, Risk Manager/Analyst
Senior Workers' Compensation Claims Specialist (hybrid)
At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day:
To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
What you will do
In this role, you'll use your customer service experience, investigative skills, and detail orientation to handle more serious and complex claims in primarily New Jersey, Pennsylvania, and New York jurisdictions. Communicating with our insureds, attorneys, and other relevant parties will be required in this role. With technical claims knowledge, you'll also use your decision making skills to settle claims within your assigned authority.
This role will be a hybrid position reporting to New Hartford, NY;
Woodbury, Long Island, NY; or Charlotte, NC.
Key responsibilities
- Investigating and handling primarily NJ, PA, and NY Workers' Compensation claims of a complex and serious nature, and other jurisdictions as needed.
- Performing special claims investigation and handling matters requiring broad technical claims knowledge.
- Operating on an independent basis with little supervision.
- Settling claims within assigned authority.
- Numerous contact with attorneys concerning serious claim matters.
- Reviewing court decisions, law and coverage interpretations. Broad knowledge and understanding of the law and claim practices.
- May assume duties of the Claims Supervisor in the Supervisor's absence.
What you need
- 4-year degree in business administration or equivalent experience.
- Minimum of 1-2 years as Claims Specialist or 3-4 years adjusting experience.
- Lost time experience required.
- Experience with NJ, PA, and/or NY jurisdictions preferred.
Licensing:
Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.
Salary range: $71,000-$95,000
The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
- Medical and Prescription Drug Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan(Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, Protection, Pet Insurance
- Student Loan Refinancing Services
- Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Employee Referral Award Program
- Wellness programs
Additional information
This position is a full time salaried, exempt (non overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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