Dental Benefits Verification Specialist - 100% Remote, Onsite Training

Job Description

Benefits Verification Specialist, Dental

Our client located in Chicago, Illinois needs a Dental Patient Care Coordinator. This is a remote direct hire opportunity. Must live in the area for training.

Growing Dental Practice

The Dental Benefits Verification Specialist will be responsible for completing high volume dental insurance verifications and benefits breakdowns from start to finish. This person will independently manage assigned patient verifications, obtain detailed benefits information from insurance carriers, complete accurate benefits breakdowns, and enter all necessary information into the practice's system.

Responsibilities include:

• Complete dental insurance eligibility and benefits verifications
• Perform detailed insurance benefits breakdowns
• Contact dental insurance carriers to obtain and confirm coverage information
• Accurately enter insurance and benefits information into the practice's system
• Manage assigned verifications from start to finish
• Maintain accuracy while working through a consistently high volume of insurance verifications
• Communicate with insurance carriers by phone as necessary
• Work closely with the internal benefits and office teams to communicate insurance information and resolve questions
• Develop an organized and efficient workflow to ensure assigned verifications are completed accurately and timely
• Learn and follow the practice's established processes and procedures for insurance verification and benefits breakdowns

• 2 to 3+ years of dental insurance benefits verification experience preferred
• Dental insurance experience strongly preferred over medical insurance experience
• Strong understanding of dental insurance terminology, benefits, eligibility, and coverage
• Experience working with multiple dental insurance carriers and PPO plans
• Dentrix experience is a strong plus
• Comfortable contacting insurance carriers and obtaining detailed benefits information by phone
• Strong attention to detail and accuracy
• Comfortable working with numbers and detailed insurance information
• Able to stay organized and on task in a high volume environment
• Ability to independently manage a verification from start to finish
• Strong communication skills and willingness to collaborate with a remote and onsite team
• Able to work during daytime business hours when insurance carriers are available

• PPO health insurance, vision, and dental
• 401k with company match plus 3% profit sharing
• 80 hours PTO and 40 hours sick leave
• 6 weeks paid maternity/medical leave