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Commercial Lines Insurance Account Manager

Remote / Online - Candidates ideally in
Michigan, USA
Listing for: Highstreet Insurance and Financial Services
Full Time, Remote/Work from Home position
Listed on 2026-09-01
Job specializations:
  • Insurance
    Insurance Sales, Insurance Agent & Advisor
  • Sales
    Insurance Sales
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Are you a driven Account Manager / CSR who wants to:

  • Help business owners protect their employees and operations
  • Create win-win relationships with underwriters
  • Use your customer service and sales ability to grow a local agency

In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.

Compensation and Benefits for this role include…
  • Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results
  • Hybrid schedule - can work 100% in office if desired with remote work a possibility
  • Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)
To be successful in this position, you’ll need to be:
  • Licensed as a Property and Casualty insurance agent
  • Experienced in Commercial insurance (minimum of 2 years required)
  • Motivated by getting things done and checking off your To-Do list
  • Great at helping clients over the phone, in emails, or in person in a timely manner
  • Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required
As a Client Manager at Highstreet/Ottawa Kent, you’ll be expected to:
  • Retain current clients
  • Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
  • Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.
  • Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
  • Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.
Why do you want to be at Highstreet/Ottawa Kent?
  • Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.
  • Our Unique Process - you’ll play an important role serving clients to make their businesses safer.
  • Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150+ locations across the USA. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.
  • Where is the location and what are the work hours?
    • Jenison, Michigan
    • Full time; 40 hours a week

    We are looking to hire the right fit for our culture.

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