Transportation Account Manager; Commercial Lines Insurance; Hybrid or Remote IL & TX residents

Transportation Account Manager

Insure One, a part of Confie—one of the largest privately owned insurance brokerages in the United States—has been serving clients for over 30 years, with a growing network of locations across the country. Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.

Join the winning team at Insure One, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.

What We Offer:

• Competitive compensation structure
• Continuous on-going training and mentorship
• Growth-oriented culture with internal promotion opportunities
• Comprehensive Benefits package including medical, dental, vision, and life insurance
• Comprehensive 401K plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Annual incentive trip for top performers
• Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
• Employee Assistance Program:
  Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
• Extra Perks:
  Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.

The pay range for a Transportation Account Manager is $43,680 - $74,880 + yearly (based on experience)

Office Address: 5615 W 95th St Ste 1, Oak Lawn, IL 60453

Work Schedule:

Monday-Friday, 8:00 AM - 5:00 PM CST

Work Arrangement:
This position offers a hybrid or remote work option for residents in the Chicago or Houston areas, providing flexibility based on business needs and candidate location.

What You Will Do:

• Manages a book of insurance business with strong autonomy, decision-making, and accountability for retention and client satisfaction
• Delivers professional service to clients, carriers, underwriters, and partners while supporting Producers in growing and maintaining business
• Oversees all transactions, documentation, and internal processing for assigned accounts, ensuring accuracy and compliance
• Analyzes clients' coverage needs, compares policy options, monitors industry changes, and provides informed recommendations
• Acts as liaison between clients and carriers to resolve complex service, claims, and billing issues, including negotiating with underwriters when needed
• Documents all interactions in agency systems and supports training and mentorship of junior team members

Our Ideal Candidate:

• An active Property & Casualty license in Illinois or Texas
• High school or equivalent
• Effective and precise telephone etiquette
• 1+ years of customer service experience
• Excellent attention to detail and organizational skills
• Ability to work well independently and on a team
• Precise verbal and written communication skills
• Ability to work in a fast-paced environment
• Ability to deliver a tailored, white-glove experience to all clients

Preferred Attributes:

• Fluency in Spanish is welcome but not required
• Bachelor's Degree or 1+ year(s) of relevant sales experience

Dept of Insurance License

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.