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Senior Claims Specialist - Subrogation

Remote / Online - Candidates ideally in
Syracuse, Onondaga County, New York, 13201, USA
Listing for: Utica Mutual Insurance Company
Full Time, Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Underwriter, Insurance Agent & Advisor
Salary/Wage Range or Industry Benchmark: 75000 - 92000 USD Yearly USD 75000.00 92000.00 YEAR
Job Description & How to Apply Below

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day:
To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.

What you will do

The Senior Claims Specialist
- Auto & Property Subrogation will be responsible for pursuit of liable entities through a variety of avenues, including Arbitration Forums, E-Subro Hub, Restitution, Collections Vendors, Litigation, Installment Agreements, etc. The Specialist will collaborate with assigned claim handlers to investigate & resolve cases in a timely manner. Contribute to decision making as an Arbitration Panelist through Arbitration Forums.

Key responsibilities

  • Identify and pursue all potential avenues of recovery on any viable claim.
  • Investigate and review all claim activity, and if necessary, direct non-injury or bodily injury representative to obtain additional evidence to finalize & determine Founders coverage and/or liability position.
  • Gather payments, supports, data, and other relevant materials in support of any subrogation claim.
  • Pursue subrogation recovery from all appropriate parties who are legal liable for damages via Arbitration Forums, Collections Agencies, Litigation and/or Court Restitution.
  • Adjust, negotiate, and settle subrogation claims in a prompt manner. Request Authority for settlement as warranted.
  • Attend settlement conferences, mediations, and/or Arbitrations as mandated by the courts in cases involving Litigation.
  • Consult direct supervisor on all decisions which require waiver of subrogation rights and pursuit.
  • Request checks in settlement of subrogation claims and in satisfaction of Arbitration Forum decisions.
  • Maintain a strict diary on all active files.
  • Document clear and specific notes in the claim file for all active subrogation claims.
  • Attend training to be proficient in all claim systems to assist other division(s) as warranted.
  • Attend training to become a Certified Arbitrator through Arbitration Forums, hear cases as a panelist
  • Performs other duties as assigned.
  • Conforms with all corporate policies and procedures.
  • Broad knowledge and understanding of the law and claim practices.
  • Reviewing court decisions, law and coverage interpretations.
  • May assume duties of the Claims Supervisor in the Supervisor’s absence.

What you need

  • 4-year degree or equivalent experience.
  • At least 2 years as a Claims and/or Subrogation Specialist required.
  • Prior experience with Arbitration and/or Litigation preferred.
  • Property experience is a plus, but not required.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $75,000 - $92,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

  • Medical and Prescription Drug Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan(Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits
    - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal,  Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Employee Referral Award Program
  • Wellness programs

Additional information

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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Position Requirements
10+ Years work experience
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