Adjuster, Property

• Investigate, evaluate, and resolve low-complexity property claims
• Analyze, negotiate, and settle claims of minimal complexity using discretion and independent judgment
• Conduct phone outreach to confirm claim details, policy coverage, liability, and damages
• Provide professional, polite, and empathetic service to policyholders
• Take recorded statements and accurately document claim details
• Identify suspicious claims and collaborate with Special Investigations Units as needed
• Complete formal onboarding and ongoing technical training programs

• Willingness to obtain and maintain required state adjuster licenses; company sponsored
• Strong phone etiquette
• Customer service orientation
• Conflict resolution skills
• Ability to exercise sound judgment and work effectively in a fast‑paced environment
• Reliable high-speed internet connection for home‑office remote days

Demonstrates expertise in investigating and resolving property claims with a focus on customer service and conflict resolution. Proficient in analyzing claims, exercising sound judgment, and maintaining required state adjuster licenses.

• Property Claims Investigation
• Customer Service Orientation
• Conflict Resolution Skills
• Strong Phone Etiquette
• Sound Judgment

• Claims Analysis
• Claims Settlement
• Documentation Accuracy
• Phone Outreach
• Technical Training

• Empathy
• Politeness
• Discretion

• State Adjuster License

• Property Claims
• Special Investigations Units
• Policy Coverage
• Liability
• Damages