Loss Control Consultant

Description

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company, rated A (Excellent) by A.M. Best, with over 140 years of experience serving policyholders' property-and-casualty insurance needs across multiple regions in the United States. We believe in striving for growth without sacrifice and know that our culture creates and cultivates happy and dedicated employees, which we believe gives us the ability to deliver the highest level of customer service.

The core values for Michigan Millers and Western National Insurance, Connectiveness – Accountability – Empowerment are incorporated into all that we do. Our workplace culture encourages employees to seek out learning opportunities and to strive for growth and development in the insurance industry.

We understand the importance of a positive work community and a healthy workplace environment when striving for organizational success. Our emphasis on internal growth and maintaining healthy team relationships translates into external growth and building sustainable customer relationships.

Michigan Millers Mutual Insurance Company is seeking a Loss Control Consultant to join our team!

The individual in this role will have the opportunity to complete loss control surveys, primarily in Michigan, and report on information regarding risks, exposures, and controls. This individual will also develop service plans and provide consulting services for larger accounts in their area.

This is a remote, work-from-home position, with periodic overnight stays and occasional travel to our offices in Lansing, Michigan and Edina, Minnesota.

• Builds and maintains strong underwriter and agency relationships.
• Manages loss control assignments to achieve risk improvement and ongoing account service, with a focus on reducing line-of-business loss trends and improving safety programs.
• Uses established loss control practices, processes, and procedures to analyze the operations and exposures of various types of risks.
• Assesses risk attitudes related to uncontrolled exposures on new and existing business and identifies risk improvement opportunities through recommendations and safety program enhancements.
• Applies intermediate knowledge of recognized codes and standards, including OSHA, NFPA, and DOT standards, in loss control survey work.
• Uses available research tools to prepare for loss control surveys across a variety of businesses.
• Objectively evaluates lines of business using established loss control evaluation tools.
• Makes decisions guided by loss control considerations, policies, and objectives, including complex or impactful decisions, and provides effective risk evaluations to support underwriting decision-making.
• Uses intermediate knowledge, experience, and creative resources to identify a range of solutions and clearly articulate them to others.
• Understands and effectively communicates relationships between problem components.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Establishes credibility with internal customers, including underwriters, and external customers, including agents and insureds.
• Travels as required to conduct loss control surveys and assessments in a variety of customer environments.

• Valid and unrestricted driver’s license and…