Underwriting Associate

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.

Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

Working at Pie Insurance as an Underwriting Associate requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time.

Our Underwriting Associates are on the front lines, interacting with our Underwriters and Partners all day, every day. The Underwriting Associate is responsible for reviewing and analyzing new business submissions, including revisions to existing quotes and binding policies being purchased. This role plays a part in building the Underwriting team’s robust portfolio by analyzing risk to confirm it is within our underwriting appetite and the scope of authority.

Daily transactional work within specified authority level:

• Handling tasks & assignments within scope for a UA, including quote revisions, bind reviews, and submission updates.
• Make requested changes to submissions & quotes based on partner inquiries & Level of Authority required for the task.
• Processing bind reviews competently and completely, addressing red flags or moving for UW review before releasing payment request.
• Review and process post-issuance requests/endorsements from partners and internal teams.
• Work across internal teams to support quote revisions, ad hoc projects and other needs of the business to work collaboratively across Underwriting and UA teams, including team leads, to support quote revisions, ad hoc projects, and other operational needs.
• Send out requests for additional information, quotes, and assist in communication between Underwriters and Agency Partners.
• Maintain industry knowledge on WC and Commercial Auto lines of business. Develop and maintain full knowledge of all forms, coverages, ratings, and manuals for these lines.

• A high school degree or equivalent required;
  Bachelor’s degree preferred.
• A minimum of one year of experience with commercial lines preferred, workers’ compensation or other P&C lines preferred, or relevant work experience.
• Ability to produce quality work while managing a high-volume workload.
• Excellent attention to detail and ability to context switch when working in a multi-state book of business.
• Demonstrated ability to send accurate and timely information to internal teams and external partners which directly enhances and elevates the customer experience.
• Experience verifying businesses using a variety of web-based research tools, like OSHA and SAFER, is preferred.
• Knowledge of web-based and cloud platforms is required. Experience with Salesforce, Microsoft Excel, Google Suite and other systems highly preferred.
• Developed written and verbal communication skills with the ability to clearly and concisely deliver information to internal and external audiences. Experience communicating in internal chat platforms, like Slack or Teams, preferred.
• Ability to quickly adapt to changes in work processes and systems.
• Actively acquiring and beginning to apply knowledge to grow in curiosity, tenacity, flexibility, and adaptability. Desire to improve how insurance operates in a technology driven environment.

The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools…