Remote Team Lead: Drive Customer Retention
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-02
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Insurance
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Management
Zensurance, a Canadian Insur Tech, is growing its Automated Renewals team in the US to deliver exceptional renewal retention and client service for SME accounts. The Team Lead will mentor a high‑volume renewals group, align performance with company goals, and manage client escalations with integrity.
Reporting to the Practice Lead, you will conduct 1:1s, coach learning, ensure SLAs are met, and drive improvements in the customer journey.
We are seeking a motivated Remote Renewals Team Lead:
Drive Customer Retention to join Zensurance in United States.
This Full Time position is for the Remote Renewals Team Lead:
Drive Customer Retention role at Zensurance.
Consider building your career as a Remote Renewals Team Lead:
Drive Customer Retention at Zensurance.
The Remote Renewals Team Lead:
Drive Customer Retention position in the Sales field is open for applications.
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