Senior Commercial Claims Analytics Consultant - Remote

Job Title

Senior Commercial Claims Analytics Consultant
- Remote

R7770 Senior Commercial Claims Analytics Consultant
- Remote (Open)

California
- Home Teleworkers

Alabama
- Home Teleworkers, Alabama
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- Home Teleworker, Missouri
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- Home Teleworkers {+ 20 more}

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Senior Commercial Claims Analytics Consultant
- Remote!

As a Senior Commercial Claims Analytics Consultant, you will play a critical role in transforming data into decision ready insights that drive business performance, portfolio management, and risk outcomes. You will be responsible for performing complex analyses to inform data driven decisions, identifying trends, evaluating performance, and developing recommendations to address key business challenges. In this role, you will combine insurance domain knowledge, analytical expertise, and technical skills to extract actionable insights, shape data foundations, and foster a data driven culture.

• SME charged with identifying emerging trends and issues. Works in highly consultative role and presents issues to senior management. Typically assigned to complex, cross-functional projects and provides mentorship and training to less seasoned team members.
• Perform complex data analysis for Commercial Claims aligned to business and portfolio objectives
• Provides interpretation and insight on proposals. Evaluates findings and guides outcome (cause-effect-effort to implement). Role is to be business consultant to client.
• Translate ambiguous business questions into structured analytical approaches and actionable insights
• Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration, with a strong focus on generating actionable insights
• Identify and interpret trends, risks, and opportunities impacting client and portfolio performance
• Formulate data driven recommendations to improve operational efficiency, loss outcomes, and business strategy
• Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions
• Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership
• Build strong relationships to support adoption and execution of insights
• Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards
• Help establish consistent metric definitions, governance, and scalable analytics practices
• Support the development of AIenabled and automated analytics capabilities
• Leverage Industry data and knowledge to evaluate the results in relation with Industry
• Provide guidance, mentorship, and coaching to junior analysts
• Contribute to team success by fostering a collaborative, curious, and high performing culture
• Stellar research, analytical skills and ability to present to various management levels and train staff on logic used in new tools, approaches to market changes, responding to legislative changes

• 8+ years of directly related analytical experience in a related industry required.
• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
• Expert in Microsoft Office Suite, SQL (Snowflake preferred), Visual…