Commercial Auto & Liability Claims Adjuster

Commercial Auto & Liability Claims Adjuster

Location: Remote
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Local Time)
Salary Range: $65,000 – $75,000 annually

At CCMSI, we partner with clients to solve complex risk management challenges through innovative claim solutions, collaborative problem-solving, and an unwavering commitment to service excellence.

As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim management solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and an employee-owned company where every employee has the opportunity to make a meaningful impact.

The Commercial Auto & Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of assigned commercial auto liability claims across multiple national accounts. This role manages claims from assignment through final resolution while ensuring compliance with Corporate Claim Standards, client-specific handling instructions, and applicable state laws.

The successful candidate will handle a caseload involving first-party property damage, third-party property damage, bodily injury, total loss exposures, subrogation opportunities, and select litigated matters. Claims primarily arise from commercial vehicle operations within the construction, agriculture, and municipal sectors.

This position requires an adjuster who can independently manage claims from inception through closure, conduct thorough investigations, evaluate liability and damages, communicate effectively with multiple stakeholders, and consistently deliver high-quality claim outcomes.

• Investigate, evaluate, and adjust commercial auto liability claims from assignment through resolution
• Handle first-party and third-party property damage claims
• Evaluate bodily injury exposures and develop appropriate resolution strategies
• Conduct liability investigations and gather supporting documentation, statements, reports, and evidence
• Review medical records, repair estimates, invoices, and claim-related documentation
• Establish and maintain appropriate reserves based on claim exposure and development
• Manage total loss claims and coordinate claim resolution activities
• Identify, monitor, and pursue subrogation opportunities when appropriate
• Negotiate settlements with claimants, attorneys, and authorized representatives
• Coordinate with defense counsel on attorney-represented and litigated claims
• Maintain timely diary management and accurate file documentation
• Prepare claim reports, reserve recommendations, and client communications
• Deliver exceptional customer service to clients and stakeholders
• Ensure compliance with Corporate Claim Standards and service commitments

• 3+ years of commercial auto, liability, or multi-line claims handling experience
• Active homestate adjusters license is required
• Experience managing claims from investigation through final resolution
• Experience handling:
  • Commercial Auto Liability Claims
  • Bodily Injury Claims
  • First-Party Property Damage Claims
  • Third-Party Property Damage Claims
• Strong liability investigation and claim evaluation skills
• Experience establishing reserves and negotiating settlements
• Experience managing attorney-represented claims
• Strong written and verbal communication skills
• Excellent organizational and…