Commercial Lines Account Manager

Join One of Birmingham's Best Places to Work

Are you looking for a career with a team that values collaboration, professional growth, and work-life balance? We're proud to have been voted #2 Best Place to Work in Birmingham
, and we're looking for an experienced Commercial Lines Account Manager to join our growing team.

At our agency, you'll find a supportive, family-oriented culture where your contributions matter. We believe in hiring great people, investing in their success, and creating an environment where work can be both rewarding and enjoyable.

Hybrid schedule – Work from home Mondays and Fridays

Competitive PTO and paid holidays

Comprehensive health, dental, vision, and disability insurance

401(k) with company match

Fun team events and celebrations throughout the year

Family-oriented, collaborative culture

Opportunity to grow your insurance career with an award-winning agency

As a Commercial Lines Account Manager, you'll serve as a trusted advisor to our clients while managing a portfolio of commercial insurance accounts. You'll work closely with clients, carriers, and producers to deliver exceptional service and help businesses protect what matters most.

• Build and maintain strong relationships with commercial insurance clients
• Manage account renewals and ensure outstanding customer service throughout the policy lifecycle
• Provide guidance on coverage options, policy changes, and insurance-related questions
• Review applications, policies, endorsements, audits, and renewal documents for accuracy
• Prepare renewal submissions and market accounts with insurance carriers
• Analyze quotes and coverage options to support renewal recommendations
• Process premiums, renewal documentation, and policy delivery
• Collaborate directly with carriers and brokers regarding policy changes and renewals
• Prepare certificates of insurance, binders, endorsements, Auto , and evidence of property forms
• Ensure compliance with insurance regulations and agency procedures
• Support producers and team members to ensure a seamless client experience

• Previous experience in Commercial Lines insurance account management
• Strong knowledge of commercial insurance coverages and policy administration
• Excellent communication and relationship-building skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with agency management systems (Applied Epic) and Microsoft Office applications
• 401(k)
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Disability Insurance
• Paid Time Off Flexible Schedule
• Hybrid Remote Work Schedule

Job Type: Full-Time

Location: Hybrid Remote – Birmingham, AL 35205

If you're looking for a company where you can build meaningful client relationships, continue developing your expertise, and be part of a team that genuinely enjoys working together, we'd love to hear from you.