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Sr Liability Claims Examiner

Remote / Online - Candidates ideally in
New Orleans, Jefferson Davis Parish, Louisiana, 70123, USA
Listing for: Crawford & Company
Remote/Work from Home position
Listed on 2026-10-05
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Risk Manager/Analyst, Underwriter
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: New Orleans

We're Hiring:
Senior Construction Defect Claims Examiner
- Liability

This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise.

Why Join Crawford & Company?
  • Great Work From Home Opportunity
  • Excellent Crawford Benefits that Empower Financial, Physical, and Mental Wellness
  • Great Bonus Opportunity
  • Generous Employee Referral Bonus Program
  • Access to Multiple Employee Discounts

We're looking for a Senior Claims Examiner
- Liability
with proven expertise in handling complex liability claims to join our team!

Licensing is required.

Proven experience handling complex and large-loss construction defect liability claims.

Role Overview
  • Investigate, evaluate, and resolve complex liability claims with a high degree of autonomy.
  • Analyze coverage, determine liability, manage reserves, and negotiate claim settlements.
  • Partner with defense counsel on litigated matters and support team development by conducting training and mentoring new hires.
  • Bachelor's degree or equivalent experience required.
  • Technical claims investigations/settling experience with 4-8 years experience in Claims or similar organization.
  • Ability to work independently while assimilating various technical subjects..
  • Strong written and oral communication, negotiation and presentation skills.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.
  • Industry Designations:
    Preferred: IIA, AIC, AEI, and/or CPCU.
  • License Requirements:
    Per State or Jurisdictional requirements.
  • Interprets and makes decisions using independent judgment on more complex and unusual policy coverages and determines if coverages apply to claims submitted.
  • Manages all aspects of investigative activity on complex claims. Directs the discovery and litigation strategy with legal counsel.
  • Establish reserves, using independent judgment and expertise and authorizes payments within scope of authority, settling claims in the most cost effective manner and ensuring timely issuance of disbursements.
  • Settles claims promptly and equitably and issues company drafts in payments for claims within authority limits.
  • Develops subrogation and third party recovery potential and follows reclaim procedures.
  • Analyzes claims activities and prepares reports for clients, carriers and/or management. Participates in claim reviews.
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