Auto & GL Claim Adjuster

Position Title:

Auto Claim Adjuster

Location:

Reporting to Chicago, IL (remote)

Schedule:

8:00 am-4:30 pm

Salary Range:$70,000-$80,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

The Multi-Line Claim Consultant position is responsible for the investigation, evaluation, negotiation, and adjustment of assigned commercial auto liability, cargo, and physical damage claims
. This position may be used as an advanced training role for consideration of promotion to a more senior-level claims position. The Multi-Line Claim Consultant is accountable for delivering high-quality claim services in accordance with CCMSI's corporate claim standards and client expectations.

The ideal candidate must be proficient in handling Commercial Auto Liability claims
, including matters involving the MCS-90 endorsement
, litigation management, and complex coverage issues. Responsibilities include analyzing coverage, preparing and issuing coverage position letters, reservation of rights letters, and DISCLAIMERS
, managing tender situations
, and applying knowledge of the Carmack Amendment and Graves Amendment when evaluating liability exposures. The consultant will also investigate and adjust cargo and physical damage claims
, effectively triage claims based on severity and complexity, and develop appropriate handling strategies to ensure timely, accurate, and cost-effective claim resolution.

This is a full life‑cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.

• Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws.
• Establish reserves and/or provide reserve recommendations within established reserve authority levels.
• Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims.
• Negotiate any disputed bills or invoices for resolution.
• Authorize and make payments of multi-line claims in accordance with CCMSI claim procedures utilizing a claim payment program in accordance with Industry standards and within established payment authority.
• Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
• Assist in the selection, referral and supervision of designated multi-line claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
• Assess and monitor subrogation claims for resolution.
  
  Review and maintain personal diary on claim system.
  
  Prepare reports detailing claim status, payments and reserves, as requested.
• Compute disability rates in accordance with state laws.
  
  Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
• Prepare newsletter articles as requested.
  
  Provide notices of qualifying claims to excess/reinsurance carriers.
• Handle more complex and involved multi-line claims than lower level claim positions with minimum supervision.
• Conduct claim reviews and/or training sessions for designated…