Cyber Claims Professional - Remote or Hybrid​/C&F

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website:

C&F's Commercial Lines division delivers specialized insurance solutions for mid-sized and large businesses across a broad range of commercial exposures, management liabilities, and industry segments. Our portfolio includes tailored coverage solutions for General Liability, Commercial Auto, Workers' Compensation, Property, and Excess Liability, as well as Financial Lines products such as Management Liability, Professional Liability, Cyber, Crime, and D&O claims.

With more than 700 employees across the United States, Commercial Lines combines deep underwriting expertise, disciplined risk selection, and the strength of C&F's national platform. We work closely with our customers and distribution partners to provide responsive service, thoughtful risk solutions, and the confidence to navigate complex business challenges.

The Cyber Claims Professional; will handle a regular diary of Cyber claims, and must have experience handling Cyber claims. The Cyber Claims Professional will be expected to handle Incident Response and must analyze and resolve claims from a coverage determination through resolution-including Incident Response, regulatory investigations, litigation and/or negotiation.

These claims involve a high degree of technical evaluation and often include complex issues. Experience handling Cyber claims is required, and experience in Professional Liability, Commercial Crime and/or D&O claims is also preferred.

This position will report to the Director of Financial Lines Claims.

Accountable for the full handling and control of all claims assigned including coverage analysis and letter writing; investigation; incident response; evaluation; reserve adequacy and timeliness; diary maintenance; management of counsel and other vendors; reinsurance reporting; and claim disposition.

Claim presentations, both written and oral, will be required on a regular basis to bring management up to speed, obtain authority and/or formulate appropriate action plans on difficult claims.

Superior customer service to all co-employees, agents, policyholders and others encountered during the claims handling process is expected. Further, where needed, the Cyber Claims Professional is expected to market claim services and coordinate and participate in presentations to customers or potential customers.

May work on special projects, as assigned.

Preferably at least 3+ years of experience handling cyber claims, with prior experience in law and/or insurance. Opportunities for more experienced adjusters, and salary will be commensurate with experience.

Juris doctor, and litigation experience or breach coach experience preferred.

Multiple state adjuster licenses are preferred.

Demonstrated presentation skills.

Exceptional…