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Remote Customer Experience Leader | Data-Driven CX

Remote / Online - Candidates ideally in
Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Guidehealth
Remote/Work from Home position
Listed on 2026-02-08
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A healthcare technology firm is seeking an experienced Customer Experience Manager to lead the team in Kansas City. The ideal candidate will leverage AI technologies to enhance customer satisfaction and oversee operations, ensuring performance metrics are met. With a focus on team development, this role requires strong leadership skills and at least five years in customer service. The position is fully remote and offers comprehensive benefits, aligning with a commitment to operational excellence and patient-centered care.
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