Service Titan Specialist; Home Services

Service Titan Specialist (Home Services)

BxB Media | A BDR Company

Location:

Remote

Pay: $26.00 to $31.17 per hour

Schedule:

Monday through Friday, flexible hours between 8:00 AM and 5:00 PM, with occasional overtime

We are hiring a Service Titan Specialist to support HVAC and home service companies across the country. This is a hands-on role for someone who has worked inside Service Titan and understands how to build, troubleshoot, and improve systems that directly impact business performance.

If you have experience creating workflows, running reports, managing memberships, or supporting dispatch and accounting functions inside Service Titan, this role allows you to apply that knowledge across multiple businesses while working fully remote.

This is not an entry-level position. Candidates must have prior hands-on experience using Service Titan in a home service environment.

• Work directly inside Service Titan to build and improve workflows, reports, dashboards, and system configurations
• Troubleshoot issues and guide clients through solutions via email and virtual meetings
• Support accounting processes such as batching, job costing, and reporting
• Set up and manage memberships, recurring services, and automated billing
• Create estimates, proposals, and customized system setups based on client needs
• Train clients on Service Titan features, best practices, and workflows
• Document processes and standard operating procedures
• Collaborate with internal teams and Service Titan support to resolve open items
• Deliver client-facing reports and performance updates

• Hands-on experience using Service Titan is required
• Background in HVAC, plumbing, or home services
• Experience with workflows, reporting, memberships, dispatch, or accounting functions
• Strong troubleshooting and problem-solving ability
• Comfortable communicating with clients via phone, email, and virtual meetings
• Experience with CRM or marketing platforms such as Mailchimp or similar tools is a plus

• Medical, dental, and vision coverage
• 401k with employer match
• Paid time off and paid holidays
• Employee Assistance Program and life insurance options
• Fully remote work environment
• Opportunity to work with a collaborative, growth-focused team

We partner with HVAC and home service companies to help them grow through marketing, technology, and operational support. Our team works closely with clients to improve performance, streamline systems, and create long-term success.

If you're looking for a role where your Service Titan experience is valued and you can make a direct impact across multiple businesses, we encourage you to apply.

Candidates will be required to pass a background check and drug test upon being given a condition offer of employment