Volume Management Rep II​/III​/Sr

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

The Volume Management Rep Sr. is responsible for coordinating with customers and company partners to improve the gathering and processing of gas, balance the systems and meet our contractual obligations. You will also evaluate data to minimize risk. The ability to communicate, evaluate issues and identify resolutions within a timely manner are keys to success!

• Monitors pipeline conditions; anticipates potential issues that would impact customer service and collaborates to find innovative solutions
• Promotes services to all customers; is proactive in addressing situations or concerns
• Provides accurate and timely information to customers
• Performs all scheduling processes and procedures
• Possesses a detailed understanding of all agreements and physical configurations for area of support
• Mentors others
• Provides input into departmental planning, processes and policies
• Leads others in manager’s absence
• Other duties as assigned

• Required:
  
  Bachelor’s degree with equivalent experience and minimum four (4) years’ related experience

• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Needs proficient knowledge of Microsoft Office Applications and PC skills
• Needs proficient knowledge of Gaskit, SAP, Sharepoint
• Needs proficient knowledge of key functionality related to customer service (marketing, commercial, contracts and accounting)
• Knowledge of energy industry

• Must be available to work after hours, on-call rotations, nights, weekend shifts and holidays as the need arises
• May be required to work overtime

• Competitive compensation
• Annual incentive program
• Hybrid work model – one work from home day each week for most office-based roles
• Flexible work schedule for most field-based roles
• 401(k) with company matching contribution and a fixed annual company contribution
• Comprehensive medical, dental, and vision benefits
• Generous company-paid life insurance and disability benefits
• Health Savings Account option
• Flexible Spending Accounts for healthcare and dependent care
• Paid time off, including floating and company holidays
• Employee stock purchase plan
• Robust employee learning and development
• High internal mobility (promotion from within)
• Parental leave up to 6 weeks for each parent
• Fertility coverage and adoption benefits
• Domestic partner benefits
• Educational reimbursement
• Non-profit donation matching and volunteer time off
• Employee resource groups and assistance programs
• Technology to enhance productivity and collaboration
• Regular employee engagement surveys and feedback processes