Regional Field Engineer - Escalators

Manager Field Engineering – Escalators

Date Posted:

Country: United States of America

Location: OTFLH:
Florida Home Offices Remote Location, Remote City, FL, 33408 USA

• Primary responsibility is to provide technical support to the field and lead and train field associates on non-Otis escalator equipment.
• Ensure that all field personnel comply with safe work practices in accordance with EH&S standards.
• Thoroughly investigate and resolve all critical customer problems with the use of Otis products.
• Interface with internal and external customers and identify solutions and provide consultations as needed.
• Monitor field tests, first inspections, and data reports of escalators.
• Consult with maintenance/repair superintendents, constructors, adjusters, and other managers regarding problems encountered with product performance.
• Proactively offer assistance to the region regarding the malfunctioning of non-Otis escalator equipment.

• High school degree required;
  Bachelor’s degree preferred.

• 5+ years relevant technical elevator experience required.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Travel 5%.
• Needs to be self‑motivated and able to manage many simultaneous projects and responsibilities.
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft‑based computer software.
• Strong leadership skills, goal-oriented, strong time management and organizational skills.
• Working knowledge of non‑Otis software, as well as preferred experience with current and vintage Otis and non‑Otis products.

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at