Remote Certified Medical Interpreter

Description
CLOVEHITCH is a Service-Disabled Veteran-Owned Small Business focused upon providing professional solutions in the areas of training and talent acquisition.

We are currently seeking Certified Medical Interpreters to support a potential federal healthcare language services requirement. Interpreters will provide over-the-phone interpretation and/or video remote interpretation for patient-provider communication in a military medical environment.

Selected interpreters must be able to provide accurate, complete, and professional medical interpretation while protecting patient confidentiality and sensitive health information.

Candidates for all languages are encouraged to apply. Priority languages may include, but are not limited to:
Spanish, Korean, Japanese, French, Vietnamese, Filipino/Tagalog, Samoan, Turkish, Portuguese, and other languages as needed.

Roles & Responsibilities

• Provide accurate, complete, and impartial medical interpretation.
• Support communication between healthcare providers, staff, patients, and family members.
• Interpret medical terminology, patient instructions, treatment discussions, and healthcare-related information.
• Support over-the-phone interpretation and/or video remote interpretation.
• Provide word-for-word interpretation without summarizing, omitting, or adding content.
• Maintain confidentiality of patient information.
• Follow HIPAA, privacy, and professional interpreter ethics requirements.
• Be available for scheduled, urgent, and on-call assignments, including nights, weekends, holidays, or surge support as needed.

Education, Experience, & Requirements

• Current Certified Medical Interpreter (CMI) credential required.
• Demonstrated medical interpreting experience.
• Familiarity with specialized medical terminology and healthcare procedures.
• Ability to support remote interpretation assignments.
• Professional conduct and strong communication skills.
• Ability to complete or provide HIPAA / Privacy Act training documentation.
• Ability to pass exclusion screening, including HHS OIG LEIE and TRICARE Sanctioned Provider List checks.
• Prior federal healthcare, military treatment facility, hospital, clinic, emergency department, or urgent care experience preferred.
• Experience supporting over-the-phone interpretation preferred.
• Experience supporting video remote interpretation preferred.
• Availability for 24/7, night, weekend, holiday, and surge coverage preferred.
• This position is open only to individuals authorized to work in the U.S. without sponsorship.

Physical Demands
This position may require extended periods of speaking and active listening.

Position Type & Hours of Work
Work is requested on an on-call, as-needed basis. Availability for nights, weekends, and holidays may be required.

Travel
Work is performed remotely via over-the-phone or video remote interpreting platforms. No on-site travel is required.

CLOVEHITCH is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, veteran status, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.