Quechua Interpreter

Position Overview

The Quechua Telephone Interpreter will handle on‑demand calls, translating between Quechua and English speakers across a wide range of industries including healthcare, government, insurance, finance, utilities, travel & hospitality, general business, law enforcement, court, and 911. The role requires quick information processing, concise communication, cultural sensitivity, and a professional demeanor. This independent contractor position is remote and requires a quiet, secure home office.

• Respond promptly to interpreting sessions and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout all interpreting sessions.
• Remain calm during sessions, even if a primary speaker is incoherent, upset, or in emergency situations such as 911 calls.
• Maintain punctuality and availability during agreed work hours.
• Follow client instructions and comply with protocol to meet client expectations, ensuring no interaction with the LEP without client permission.
• Understand industry‑specific protocol and terminology (e.g., medical, insurance, finance, law).
• Demonstrate commitment to cultural sensitivity and diversity.
• Handle emotionally charged or stressful calls and remain on a call for extended periods without breaks if required.

• Fluency in Quechua and English, including cultural dynamics of both languages.
• Ability to provide cultural competency and assess regional and accent variations.
• Excellent listening, retention, and note‑taking skills to maintain high accuracy.
• Ability to concentrate, remain detached, neutral, and objective at all times, especially during sensitive subjects such as end‑of‑life, abortion, vaccinations, and LGBTQ+ matters.
• Education or work experience in language‑related fields (teaching, translation, interpretation) preferred but not required.
• Minimum age 18 years; legally authorized to work in the United States without future visa sponsorship.
• High school diploma or equivalent. Ability to read and write in both languages is highly preferred.
• Readiness to adapt to any Language Line technology enhancements that improve service delivery.

Applicants must be able to provide a post‑offer background check and/or drug screen based on location. Must not currently be employed by a client of Language Line or an affiliated business.

• Dedicated personal device for business (desktop or laptop with Windows, macOS, or Chrome
  
  OS; tablet or smartphone acceptable).
• High‑speed internet connection providing at least 5
  
  Mbps download, 3
  
  Mbps upload, ping no greater than 300ms, and jitter no greater than 30ms.
• Quiet, distraction‑free space for calls.

• Operate keyboard and mouse, remain stationary at a computer for most of the day.
• Type or write with sufficient manual dexterity.
• Lift up to 26lbs as needed.

Independent contractor. Pay $1.25 to $1.40 per minute. Not eligible for employee benefits, but employee referral program and advancement opportunities are available.

Language Line Solutions is an equal‑opportunity employer and will not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or sexual orientation. All qualified applicants will receive consideration for employment. The company will accommodate applicants and employees with disabilities whenever reasonably possible.