Gulay Interpreter

Language Line Solutions is hiring a Gulay-English Phone Interpreter to provide real-time interpretation services remotely from your home. This role is an independent contractor position and is not eligible for employee benefits. The interpreter will work with a range of clients across industries such as healthcare, government, insurance, finance, utilities, travel & hospitality, general business, law enforcement, court, and 911. Pay is $0.75–$0.90 per minute.

As a Gulay telephone interpreter, you will handle on-demand calls, translating conversations between Gulay and English speakers while maintaining professionalism, cultural sensitivity, and accurate terminology. You will conduct your work in a quiet, secure home-office environment.

• Respond promptly to interpretation sessions and conduct them in a friendly, professional manner.
• Render concepts and meanings correctly in accordance with established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout all sessions, remaining calm even when speakers are incoherent, upset, or during emergencies such as 911 calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol to meet expectations, ensuring no interaction with the limited English‑speaking person (LEP) without client permission.
• Understand industry‑specific terminology and procedures for medical, insurance, finance, law, and other sectors.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Handle calls that may be highly emotional or stressful, staying on call for extended periods if required.

• Fluent in Gulay and English with strong cultural competency and ability to assess regional accent differences.
• Excellent listening, retention, and note‑taking skills for high accuracy.
• Strong concentration, emotional detachment, neutrality, and objectivity, especially on sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation or gender expression.
• Preferred education or experience in teaching, language assessment, translation, or interpretation.
• Ability to adapt to technology enhancements that improve service delivery.
• Minimum 18years of age, legally authorized to work in the United States, no need for future visa sponsorship, and high‑school diploma or equivalent.
• Reading and writing proficiency in both languages highly preferred.

• Dedicated personal device (desktop, laptop, tablet, or smartphone) for business purposes.
• Operating system:
  Windows, macOS, or Chrome
  
  OS for desktop/laptop; iPadOS or Android for tablets; iOS or Android for smartphones.
• Restricted brands:
  Kaspersky products, Huawei hardware.
• High‑speed internet connection with download ≥5
  
  Mbps, upload ≥3
  
  Mbps, ping ≤300ms, jitter ≤30ms.
• Quiet, distraction‑free workspace.

• Operate a keyboard and mouse and remain stationary in front of a computer for the majority of the workday.
• Use company software and systems to perform all job functions.
• Manual dexterity sufficient for typing or writing.
• Lift up to 26lbs.
• Ability to tolerate moderate noise levels (computer, audio, telephone).

Language Line Solutions is an equal‑opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, disability, age, or any other characteristic protected by federal, state, or local law. Qualified applicants will receive consideration for employment and will not be discriminated against on the basis of protected class status.

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