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Customer Escalation Engineer
Remote / Online - Candidates ideally in
Duluth, Gwinnett County, Georgia, 30155, USA
Listed on 2026-06-09
Duluth, Gwinnett County, Georgia, 30155, USA
Listing for:
Verathon Inc
Full Time, Remote/Work from Home
position Listed on 2026-06-09
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Verathon Inc is looking for a Customer Support Escalation Engineer in Duluth, Georgia. This full-time role involves owning high-priority customer escalations, diagnosing complex technical issues in machinery, and collaborating closely with engineering teams.
The ideal candidate will have a Bachelor’s degree or equivalent experience, exceptional communication skills, and proficiency in Salesforce and Jira. The position includes a hybrid work schedule and offers comprehensive benefits such as healthcare coverage, paid time off, and a 401(k) with company match.
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