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Remote CS Operations Lead — Intercom & Fin AI
Remote / Online - Candidates ideally in
Santee, San Diego County, California, 92071, USA
Listed on 2026-06-10
Santee, San Diego County, California, 92071, USA
Listing for:
Mosaec
Full Time, Remote/Work from Home
position Listed on 2026-06-10
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Mosaec is seeking a full-time Customer Support Operations Manager to lead the customer support team in Santee, California. This remote position requires managing 10 agents and improving response times using Intercom and Fin AI systems.
The ideal candidate has extensive experience in team management and technical proficiency in support systems. This role offers a competitive hourly rate of $30-$40 based on experience, alongside medical and dental benefits.
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