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Job Description & How to Apply Below
US FL Remote:
Remote Anywhere in UStime type:
Part time posted on:
Posted 6 Days Agojob requisition :
JR-0640
** Summary
* * Description Please note that this job is remote and can be performed from anywhere in the United States as long as all requirements are met below.
** Primary Objective:
** ASL Video Remote Medical Interpreter assures smooth communication between Health Care Provider(s) and Deaf/Hard of Hearing Patients by providing accurate, culturally sensitive interpretation of all information.
*
* Essential Functions:
*** Adhere to the company quality policy and promote customer service by supporting our clients.
* Interpret between American Sign Language and English for hospitals, clinics, and medical facilities nationwide and some non-classroom, educational settings.
* Accurately and completely interprets conversations between providers and consumers.
* Establishes and maintains quality customer service and positive interaction with all users.
* Maintain strict confidentiality by HIPAA policies and standards.
* Maintain professionalism through appearance, attitude, and posture.
* Good customer service and problem-solving abilities.
* Ability to adjust to changing technologies and policies.
* Work effectively in a fast-paced, dynamic environment.
* Access to dedicated HIPAA-compliant office/workspace.
* Adhere to the company quality policy and promote customer service by supporting our clients.
* Other duties as assigned.
** Technical Requirements:*
* * You must meet these technical and workspace requirements to work remotely.
** Must have a HIPAA Compliant Workspace (i.e., Chair, Desk, and a backdrop in color Chroma Blue)
* You must use a professional backdrop of a Chroma Blue color that shall have no variations within the camera view.
* Must have a dedicated high-speed, private, and secure internet connection:
The device must be connected directly to the router via ethernet cable.
* Minimum download speed 10 Mbps / Minimum upload speed 10 Mbps.
* Headphones:
Use a noise-cancelling, USB-wired headset with a built-in microphone (
Note:
Wireless/Bluetooth headphones unacceptable).
* Must have a Web Camera (i.e., USB video camera with integrated H.264 hardware or a built-in video camera with 720p or higher resolution).
* Dress code:
Dress professionally and wear solid colors.
*
* Job Requirements:
*
* * You must meet these experience, education, and clarification requirements to be eligible to apply.
** High school diploma or GED
* RID Certification:
Must have NIC, CI/CT, or CSC certification and be listed within the Registry of Interpreters for the Deaf, Inc. or BEI
* Minimum of five years of remote medical interpreting experience
* Medical terminology knowledge
* Exceptional customer service skills and interpersonal skills
* Documented fluency in English and American Sign Language
* Obtain a qualifying score on company medical interpreting assessment of Level 3 or higher (Professional Performance)
* Equal command of Medical/Educational and Social Service terminology in English and ASL
* Experience learning proprietary and used company software
* Critical thinking skills and a “teamwork mindset.”
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