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Remote Customer Success Engineer - AI SaaS Debug & Support

Remote / Online - Candidates ideally in
Stockton, San Joaquin County, California, 95201, USA
Listing for: Mercor
Remote/Work from Home position
Listed on 2026-07-09
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Mercor’s Talent Success team is hiring a remote position focused on ensuring users have a delightful experience on our platform. The role involves troubleshooting issues and collaborating with engineering teams. Ideal candidates will have a background in software engineering or tech support with experience in modern web applications.

Maintaining an upbeat tone in communications and a strong understanding of AI systems will be essential. You’ll work in a fast-paced environment with a focus on excellence.

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