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Remote Customer Support Engineer — FIX & Trading Tech

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: TransFICC
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 150000 USD Yearly USD 150000.00 YEAR
Job Description & How to Apply Below
Location: New York

TransFICC is seeking a dedicated professional for a remote-first position focused on customer support in the Eastern Time Zone. This role involves assisting with customer queries, integrating issues, and ensuring high-quality service. The ideal candidate will have strong communication skills, familiarity with Linux/Unix, and understand the FIX protocol.

Key responsibilities include managing integration and production issues, working collaboratively with teams, and maintaining service standards. Salary up to USD 150k, plus shares and benefits.

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