Training Specialist

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Full Time Sales, Train/Demo Mission, KS, US

2 days ago Requisition

Salary Range: $24.00 To $27.00 Hourly

Who is Script Pro? Script Pro develops, sells, and supports state-of-the-art robotics and services in thousands of pharmacy settings across the United States and Canada.

Job Summary: The Training Specialist leads both in-person and virtual training sessions to support pharmacy staff implementing Script Pro systems. This individual provides go-live support, assesses pharmacy workflows to enhance system efficiency, and serves as a key liaison between Script Pro and its customers. Success in this role requires strong communication, presentation, and customer service skills, along with the ability to quickly learn new technologies and adapt in a fast-paced environment.

This role requires extensive, multi-day travel to both domestic and international pharmacy locations.

Reporting Relationship: Manager, Field Training

Shift: Full-time position requiring frequent travel. Schedule may vary, including weekends. Regular, punctual, and predictable attendance is an essential function of every job at Script Pro.

Scope of the Role:

• Travel to domestic and international pharmacy locations to train staff to use Script Pro systems
• Provide go-live support to the pharmacy staff through the first few days of a system implementation
• Observe pharmacy workflow and provide suggestions to maximize system use and productivity
• Effectively communicate information while acting as a liaison between Script Pro and the customer
• Facilitate virtual training sessions on a variety of Script Pro products
• Build valuable working relationships across all Script Pro departments
• Become a system expert for Script Pro products and an efficiency expert for how a pharmacy operates
• Represent Script Pro and the Field Training team in a professional manner
• Perform other duties as assigned

Required Qualifications:

• Bachelor’s degree in communication, business, or related field preferred
• Ability to travel up to 85%, including multi-hour flights, long-distance driving, and weekends
• Basic computer skills, including Microsoft Office Suite
• Fundamental understanding of the principles of presentation and how to engage learners
• Experience with virtual training platforms such as Microsoft Teams and Skype
• Talent for rapidly learning new skills and ability to adapt quickly in a fast-paced, constantly changing environment
• Ability to quickly establish rapport with learners while continuously representing the company in a professional manner. Maturity and integrity are a must.
• Excellent attention to detail as well as superior time management, organizational, and customer service skills
• Self-starter with a strong sense of urgency, ability to multi-task, prioritize work effectively, and work independently and as part of a team
• Ability to learn and solve practical problems, interpret a variety of instructions, and maintain focused attention during extended periods of travel time

Preferred Qualifications:

• Fluency in a language other than English (Spanish and French speakers highly preferred)
• Experience in the educational and/or pharmacy field

Remote Work Requirements:

• Must have high-speed reliable internet access with a hard-wired connection
• Must have a distraction free home office workspace
• Must be willing to participate in video virtual meetings (camera on)

Compensation and Benefits: The compensation range for this role has been established at $24.00 to $27.00 hourly. The final agreed-upon compensation may be higher or lower and is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Benefits include:

• Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness…