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Remote EU Customer Support Engineer - SaaS & API Expert
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-19
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
Makersite GmbH
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Makersite GmbH is a forward‑looking company delivering a sustainable PLM platform for product development. We seek a Customer Support Engineer to own ticket handling, troubleshoot complex issues, and guide customers through APIs and integrations in a remote‑first EU environment.
You’ll collaborate with Customer Success, Engineering, and Product teams, document solutions, and contribute to knowledge bases and self‑service resources. This role emphasizes customer focus and technical curiosity.
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