Airgun & Crossbow Service Technician​/Shop Lead

Airgun & Crossbow Service Technician / Shop Lead

Reports to: CEO, GoGun LLC
Location: Orlando / Central Florida area — local hybrid, with recurring access to the Orlando warehouse
Compensation: $24–$38 per hour, depending on experience and capabilities
Employment type: Full-time

GoGun expects to move into a new Orlando warehouse in September or October 2026. Before the move, the person hired may work from home or from GoGun’s existing warehouse in Winter Park.

The day-to-day work location can be flexible. A candidate who lives within reasonable driving distance of Orlando and has a secure, properly equipped home workshop may perform most repairs, product testing, documentation, and content work from home. They would visit the warehouse as needed—often once a week or once every two weeks—to pick up or return products, handle service inventory, or address work that needs to be completed on-site.

A dedicated work area will also be available at GoGun’s Orlando warehouse for someone who prefers to work there regularly or full-time. However, most of GoGun’s team works remotely, so working from the warehouse will not necessarily mean working alongside other GoGun employees every day.

This is not a work‑from‑anywhere position because the role requires recurring physical access to products and the Orlando warehouse. GoGun may still consider an unusually strong candidate outside the area who has a secure, fully equipped workshop and a reliable way to receive and process products.

GoGun is looking for a resourceful, hands‑on technician to take ownership of product service and repairs while managing service inventory, supporting technical content, and handling periodic warehouse responsibilities.

You will diagnose and repair airguns, crossbows, and related products; improve our service processes; assist with product development; and help explain technical topics through videos, manuals, and troubleshooting guides.

You do not need previous experience with every GoGun product. We are interested in people who can understand mechanical systems, diagnose unfamiliar problems, communicate clearly, and follow through without constant supervision.

This could be a strong fit for an experienced bow technician, gunsmith, armorer, bicycle or automotive technician, drone or RC technician, fabricator, machinist, or serious maker who enjoys solving practical problems.

Most of GoGun’s team works remotely. Whether you choose to work primarily from a home workshop, from GoGun’s warehouse, or through a combination of the two, most collaboration with the GoGun team will happen virtually.

You will join one virtual team meeting each workday and otherwise manage your responsibilities independently, communicate proactively, and ask for help when needed.

When working at the warehouse, you will often be the only GoGun employee on‑site, alongside employees of our fulfillment partner. The CEO may stop in periodically but will not work beside you every day.

This role is best suited to someone who values flexibility and autonomy, maintains an organized workspace, tracks products and parts carefully, and does not require an on‑site manager to remain productive.

• Diagnose, service, repair, and test airguns, crossbows, and related products.
• Manage incoming repairs from initial diagnosis through completion.
• Document problems, work performed, parts used, and testing results.
• Help customers troubleshoot technical issues and determine whether they need instructions, replacement parts, repair, or warranty support.
• Develop more consistent and efficient repair procedures.

• Create or assist with instructional videos covering product setup, use, service, and repair.
• Be comfortable appearing on camera when needed. Much of the content can focus on your hands and voice, or involve supporting another presenter.
• Help create short‑form product, repair, and demonstration videos for You Tube Shorts and similar platforms.
• Help develop manuals, troubleshooting guides, FAQs, and service documentation.
• Assist with You Tube and social‑media…