Trainee Analyst – French Language Specialist IRC

Trainee Analyst – French Language Specialist IRC
298630

Function

Customer Relationship Management, Issue Resolution & Account Activation

Must hold strong experience with French language / French translation specialisation

• 0-2 years of Experience as a French Translator / French language Specialist
• Must be Flexible with Rotational Shifts & weekoffs (365 days, 24/7 support)
• Excellent Communication Skills in both French and English (Read, Write, email etiquette)
• Have a good understanding of all forms of public transport
• Skilled researcher and comfortable using a variety of online sources in various languages
• Keen attention to detail
• Self‑motivated & QGIS skills are preferable
• 1 year technical support or other problem solving experience is preferred, not necessary
• Able to maintain a positive attitude and attention to detail when performing repetitive tasks
• Adaptable and able to learn new projects and processes
• Good Judgment and Decision Making Capability
• Educational background:
  Any Graduate
• Customer service background (Communications team), but not necessary

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• Read, write provided text in the recommended format
• Strong in French & English Grammar:
  Articulation, Sentence Structure
• Coordinate and swap between multiple workflows and adapt to a fast‑paced environment
• Strong web research ability:
  Analyze and interpret patterns and trends, record findings by taking written notes and using appropriate software

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market‑defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: Global Logic prioritizes work‑life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development: We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits: We provide employees with competitive salaries, health and life insurance, short‑term and long‑term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays

Global Logic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward‑thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.