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Remote Bilingual Quality Analyst (EN/ES
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-14
Northern, Floyd County, Kentucky, USA
Listing for:
Firstsource
Full Time, Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-08-14
Job specializations:
-
Language/Bilingual
Bilingual
Job Description & How to Apply Below
Location: Northern
Firstsource is seeking a qualified Bilingual Quality Analyst to support remote US operations. The role focuses on delivering comprehensive QA audits for call center staff and processes, with emphasis on bilingual communication in English and Spanish.
The position requires prior call center experience, strong knowledge of quality concepts, and proficiency with MS Office. It is a full-time temporary role with a 40-hour work week across specified shifts.
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