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Bilingual Mandarin CSM: Inbound Retention (Remote
Remote / Online - Candidates ideally in
Las Vegas, Clark County, Nevada, 89105, USA
Listed on 2026-08-22
Las Vegas, Clark County, Nevada, 89105, USA
Listing for:
Yelp
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Language/Bilingual
Bilingual, Chinese Speaking, English Speaking -
Customer Service/HelpDesk
Bilingual, Chinese Speaking
Job Description & How to Apply Below
Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support small business advertisers from a remote US-based role (excluding the Bay Area). You will consult, educate, and retain advertisers after the sale, helping them realize value from Yelp’s advertising solutions.
You’ll work with English and Mandarin-speaking customers, manage a high-volume of inquiries, and strive to meet monthly goals while leveraging data to demonstrate ROI.
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