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Remote Bilingual Member Navigator; English/Spanish
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Northern, Floyd County, Kentucky, USA
Listing for:
Devoted
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Language/Bilingual
Bilingual -
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Location: Northern
Devoted Health is seeking a bilingual Member Service Guide (Spanish/English) to welcome members, guide appointments, answer benefit questions and coordinate care across channels. In this remote role, you will help members navigate care, educate them on benefits, document interactions, and collaborate with clinical teams to resolve needs, with flexibility for evenings, weekends and holidays.
You will work across phone, chat, and digital platforms to deliver compassionate, empowering support and
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