Senior Cloud Engineer

Fastly
· United States, San Francisco, CA

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible – at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We’re building a more trustworthy Internet. Come join us.

Posting Open Date:July 23, 2026

Anticipated Posting Close Date*:October 5, 2026

* Job posting may close early due to the volume of applicants.

Our customers are interested in optimizing their product delivery, global footprint, and user experience using the Fastly platform. You will be on the front lines of this adoption. Internally we title this role as a Fastly Senior Cloud Engineer (CE) within the Fastly Revenue Organization. As a trusted customer advocate, the CE will help organizations understand various technologies such as Edge Computing and CDN architectures, as well as assisting them on efficiently migrating existing workload to Fastly, all while linking technology with measurable business value.

You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing emotional intelligence and clear communication to all interactions and audiences (both technical and non-technical). With your technical expertise, you should act as a problem solver, identifying challenges and advocating solutions.

At Fastly, we are looking for individuals who are passionate about technology and have an ongoing drive and capability to absorb and retain vast amounts of deep technical information.

What you’ll do

As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly

Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering

Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement

Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack

Look for opportunities to introduce new Fastly products that compliment the customer’s needs

Partner internally to create customer strategies and assist in support requests or problems for assigned customers

Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings

Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership

We value a variety of voices, so this is not a laundry list. You’ll be a good candidate if you have experience in SOME of these

Work Hours:

.

Work Location(s) & Travel Requirements:

This position is open to remote workers in the following preferred regions (US):

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The estimated salary range for this position is $122,280 to $172,632.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life…