Remote CA Bilingual Call Center QA Analyst
Irvine, Orange County, California, 92602, USA
Listed on 2026-09-25
-
Language/Bilingual
-
Quality Assurance - QA/QC
Gainwell Technologies is seeking a detail-oriented Bilingual Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions in English and Spanish to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams
Step into the Remote CA Bilingual Call Center QA Analyst role at Remote Fetch in West Sacramento, CA, United States and grow with us.
We have an opening for a Remote CA Bilingual Call Center QA Analyst in West Sacramento, CA, United States within Management & Operations, Sales.
This role, Remote CA Bilingual Call Center QA Analyst at Remote Fetch, could be your next career step.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).