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Bilingual QA Specialist - Remote Call Center Coach

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: ICF
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Language/Bilingual
    Bilingual
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 59000 USD Yearly USD 35000.00 59000.00 YEAR
Job Description & How to Apply Below

ICF is seeking a Bilingual Quality Assurance (QA) Specialist to monitor interviewing staff, verify CATI data accuracy, and provide performance feedback. This remote role supports projects under performance-based contracts and requires collaboration with QA leadership.

The position requires Spanish fluency, a high school diploma or equivalent, and at least 6 months of survey research or customer service experience.

Our team is growing, and we are hiring a Bilingual QA Specialist
- Remote Call Center Coach in United States.

This role, Bilingual QA Specialist
- Remote Call Center Coach at ICF, could be your next move.

Are you ready to take on the Bilingual QA Specialist
- Remote Call Center Coach role at ICF?

We would love to welcome a new Bilingual QA Specialist
- Remote Call Center Coach to our group in United States.

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