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Support Specialist; Fully Remote
Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-10-03
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Hummingbird
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
- Provide expert support to customers fighting financial crime with our AI-powered compliance platform.
- Troubleshoot API integration issues and expand technical skills in APIs, SQL, and more.
What You'll Do:
- Own customer communication from ticket creation through resolution, collaborating with engineering and product teams.
- Drive support process improvements and leverage AI to enhance efficiency.
What We're Looking For:
- Strong technical troubleshooting and experience with APIs, SQL, or iPaaS solutions.
- A problem-solving mindset with excellent cross-functional communication skills.
We are a remote-first, fully distributed team on a mission to fight financial crime through AI-powered compliance tools used by major financial institutions and trailblazers. Since 2017, we've built a customer-obsessed culture that values collaboration, diverse opinions, and high standards.
As a Support Specialist (Fully Remote), you will play an important part at Hummingbird in United States.
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