Bilingual CSM: Mandarin Retention Specialist; Remote
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Language/Bilingual
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Customer Service/HelpDesk
Job Description & How to Apply Below
Yelp is seeking a bilingual Mandarin-speaking Customer Success Representative to support small business advertisers, working remotely from the United States (excluding the Bay Area). You will answer inbound calls and emails, educate advertisers on Yelp's ad products, and help drive retention and value.
The role requires a Bachelor’s degree or 3+ years of client-facing experience, Mandarin and English fluency, and strong communication and problem-solving skills.
The following opportunity is for a Bilingual CSM:
Mandarin Retention Specialist (Remote US) with Yelp.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 52.000 - 70.000.
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