Litigation Assistant

About the Team

The Legal & Corporate Affairs team is responsible for safeguarding the company’s reputation, ensuring we are operating with integrity and in line with our strategic initiatives. The Legal team provides high-quality legal services, ensures legal compliance and mitigates risks. The Corporate Communications team works to execute strategic and effective communication efforts that drive brand awareness, preference and reputation with internal and external stakeholders.

In addition, the Corporate Social Responsibility & Belonging teams support the company’s environmental and social commitments with a strong focus on pets, people and the planet. The collective team supports the overall success and positive reputation of the company.

Collaborative Work Environment:
At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

The "Litigation Assistant" will support Pet Smart’s Legal Team. This role provides administrative and litigation support to senior paralegals and attorneys in connection with claims, pre-litigation matters, and active litigation.

This position involves regular coordination with a variety of internal business partners across departments. The successful candidate will be a highly motivated self-starter with a broad understanding of administrative processes and demonstrated experience supporting litigation, matter management, and document processes within a corporate legal department or law firm environment.

• Matter Discovery Support. Assists with discovery for claims and litigation, including factual research and information gathering; coordinates with internal business partners and accesses systems to collect documents responsive to subpoenas, discovery requests, and other requests for records; tracks pertinent information; assists with eDiscovery efforts and legal holds.
• Matter Management Support
  . Provides general support and tracking for litigation matters, including using information systems to create, update, and maintain case files, prepare necessary reporting, and manage related communications; serves as a secondary contact for matter management system administration, including managing user profiles and access, new account creation, training, vendor assignment and account maintenance, and system questions; manages sensitive information with a high level of confidentiality and discretion.
• Reporting
  . Prepares Word, Excel, PowerPoint presentations, agendas, reports, and other documents; generates reports from informational systems and other databases; maintains a variety of information trackers.
• Legal Settlement and Vendor Support. Processes Legal settlement payments in accordance with settlement agreement terms; coordinates vendor set ups.
• Legal Document and Inbox Management
  . Monitors, acknowledges, and routes incoming legal documents and service of process to appropriate individuals for handling. Monitoring and routing of general inquiries received in department mailboxes; maintains organized electronic and physical files in accordance with records retention policies.
• General Support
  . Performs additional work and supports special projects as may be assigned; assists with mail processing and routing; meeting planning; prepares correspondence; provides back‑up support to other Legal Team administrative functions as needed.

• Minimum 3 years of experience in a fast‑paced corporate legal department or law firm environment requiring confidentiality, discretion, flexibility, multitasking, and strong attention to detail.
• Previous experience researching and responding to subpoenas and other records requests in a corporate law department or law firm setting is required.
• Demonstrated ability to work independently, manage multiple priorities, and…