Senior Property And Liability Claims Adjuster

ARIZONA DEPARTMENT OF ADMINISTRATION Delivering results that matter by providing best in class support services.
SENIOR PROPERTY AND LIABILITY CLAIMS ADJUSTER Job Location:

Risk Management Division (RMD)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Main Office location: 100 N. 15th ave, ste 301, Phoenix, AZ 85007

Salary:
Up to $82,000.00

Grade: 24

Open Until Business Needs Are Met (1st Review of Resumes 3/19/2026)

The Arizona Department of Administration (ADOA), Risk Management Division (RMD), is seeking a highly skilled and seasoned professional to serve as a Senior Property and Liability Claims Adjuster. In this pivotal role, you will be responsible for managing high-exposure claims and complex federal and state civil lawsuits filed against the State of Arizona, its agencies, employees, and public universities. This position demands the expertise to navigate sensitive and often catastrophic matters, ranging from severe personal injury and wrongful death to civil rights litigation, employment disputes, and highway design liabilities.

You will also address intricate cases involving professional errors and omissions, as well as critical child safety and foster parent liability issues within the Department of Child Safety.

As a senior-level practitioner, you will perform work of extreme complexity with a high degree of autonomy and minimal supervision. The successful candidate must possess the analytical rigor to independently investigate major claims, establish accurate reserves, and prepare comprehensive settlement authority requests. Beyond file management, you will act as a primary negotiator with plaintiffs’ attorneys and pro se claimants, represent the State in mediations, and serve as a vital liaison between the Attorney General’s Office and outside counsel.

This role requires exceptional independent judgment to identify tender opportunities and monitor key litigation milestones, ensuring the State's interests are protected through every stage of the claims process.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Comprehensive Claims Investigation:
  Conduct in-depth factual investigations by interviewing witnesses, law enforcement, and agency personnel; secure recorded statements and analyze all relevant incident materials to determine coverage and liability.
• Evidence and Discovery Management:
  Document and preserve physical evidence to substantiate facts and damages, collaborating closely with the Attorney General’s Office during the discovery phase to prepare for depositions and identify additional investigative needs.
• Legal and Strategic Analysis:
  Research and apply applicable tort, contract, and case law to evaluate exposure and prepare claims for litigation or resolution.
• Expert Procurement and Oversight:
  Perform rigorous cost-benefit analyses to determine the best course of action for the State, including the procurement and management of independent appraisers, engineers, architects, life care planners, and jury research consultants.
• Negotiation and Risk Mitigation:
  Secure appropriate settlement authority and lead negotiations to resolve claims; prepare all necessary closing and release documentation to ensure the State is fully protected from future exposure.

Knowledge of:

• Extensive knowledge of the Arizona Revised Statutes, Arizona Administrative Code, and Executive orders.
• Extensive knowledge of state and federal court procedures, precedents, case law, and contract law.
• Extensive knowledge of the operations of state government, policies, and procedures, as well as a clear understanding of other public entity relationships…