Senior Manager, Legal Operations

Senior Manager, Legal Operations

2 days ago Be among the first 25 applicants

This range is provided by Kids in Need of Defense (KIND). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$99,362.00/yr - $/yr

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well‑being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector;

and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

KIND seeks a temporary Senior Manager, Legal Operations to help the organization ensure that its legal cases are consistently tracked, organized, and documented—protecting both clients and organizational continuity.

The Senior Manager will work in collaboration with other KIND Headquarters units and across its field offices to assess case status, develop and implement practical guidance, tools and workflow resources, and support staff in executing consistent and efficient case management strategies. This position requires strong immigration legal operations expertise, excellent organizational skills, and the ability to work collaboratively across legal, programmatic, data and operational teams.

This position is for a three month period, with the possibility of extension in one month increments, depending on need. This position is contingent on continued funding.

This is a remote position based from any location in the U.S.

• Directly supervises a team of three to five Program Coordinators located in designated KIND field offices. Ensures that Coordinators are consistently fulfilling their responsibilities.
• Partners with Programs Global Legal Representation, Assistance, and Litigation and Pro Bono Partnership teams to audit caseloads in all field offices; documents the status of all cases and identify cases to be closed per contractual obligations or other actions that need to be taken; and ensures that file organization, case status, documentation, and key communications are current and in compliance with internal and funding requirements.
  
  Monitors and flags risk indicators or gaps in case readiness; collaborates with local staff to remediate issues proactively.
• Collaborates with relevant units to ensure all case management activities align with organizational policies, legal and ethical obligations, and funder requirements.
• Creates guidance for field offices on case management planning and develop user-friendly templates, checklists, and training materials to standardize and simplify case management activities across field offices.
• Conducts trainings and provides hands‑on support to local offices to build capacity and confidence around established case management action plan.
• Tracks and analyzes key metrics on case readiness to inform organizational risk management and planning.
• Travels as needed to field offices to provide direct support and ensure consistent implementation of protocols.

• J.D. or advanced degree required.
• Minimum of 5 years or more of relevant experience in legal operations, nonprofit management, or a related field.
• Experience working with immigration cases required.
• Strong understanding of legal case management workflows and ethical obligations related to case transition.
• Proven experience developing and implementing case management processes, systems, or protocols in a legal or operational context.
• Excellent organizational and project management skills, with the ability to…