Paralegal

Why True Accord?

True Accord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, True Accord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

As a Paralegal I, you will serve as a foundational anchor for our legal team, ensuring smooth litigation workflows, accurate contract administration, and organized records management. This is a hybrid, part-time role (20 hours per week) requiring 3 days in the office and 2 days of remote work
. Working directly alongside licensed attorneys, your primary goal is to maintain departmental compliance and operational efficiency across consumer litigation, legal tech databases, and corporate governance.

• Support Litigation Intake & Discovery: Log incoming consumer litigation, disputes, and demand letters, investigate background details, gather account records, and prepare standard response templates under attorney supervision.
• Administer Contracts & NDAs: Process incoming contract requests in our CLM platform, review standard NDAs against pre-approved playbooks, and track key execution dates across corporate entities.
• Manage Legal Systems & Data: Maintain accurate, up-to-date case and contract records across platforms like File Vine, Ironclad, JIRA, and Google Workspace to support real-time reporting and audit requests.
• Drive Operational Efficiency: Coordinate cross-functional communications to gather legal documentation, manage invoice routing, assist with scheduling, and provide document notary services as needed.

• Educated & Credentialed: You hold a Bachelor’s degree (preferred, not required) or a Paralegal Certificate (preferred, not required) from an ABA-approved program (Notary Public commission, or ability to obtain within 90 days, is preferred).
• Experienced Background: You bring 1–2 years of experience in an in-house legal department or law firm (paralegal certificate accepted in lieu of experience; financial services or legal tech exposure is a plus).
• Tech-Savvy: You are comfortable working in case/contract management software (CLM platforms), workflow trackers like JIRA, and modern productivity tools like Google Workspace and Microsoft Office.
• Meticulous & Flexible: You thrive in an environment where following instructions precisely, maintaining strict confidentiality, and paying close attention to detail are critical, and you excel in a hybrid part-time schedule (20 hours/week).

• Flexible vacation
• Medical/dental/vision insurance
• Traditional/Roth retirement savings options
• Company-paid disability and life insurance
• Flexible Spending Account & Limited FSA
• Family-friendly parental leave, volunteer and voting time off
• On-demand wellness platform access for you and 5 friends and family
• Perk Spot discount program for 900+ merchants nationwide

This is an onsite position based in our local office and regular, in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership…