Legal Support Specialist — Contracts & Compliance

At A Glance

The Legal Support Specialist is a full-time, on-site role based in Tampa, FL, responsible for managing the full contract lifecycle, including the drafting, review, revision, execution, and administration of client and vendor agreements. The position partners closely with Operations and Finance on contract-related matters and customer/vendor onboarding, while supporting broader legal operations and compliance activities, including business licensing, insurance and certificate of insurance (COI) management, corporate entity maintenance, and litigation support.

As the company's first dedicated legal operations hire, this role offers a unique opportunity to work closely with senior leadership and help build and mature legal processes, systems, and workflows from the ground up. You will gain exposure to commercial contracting, corporate governance, compliance, acquisitions, and legal process improvement while playing a meaningful role in supporting business growth. The role works closely with the remotely based General Counsel and leaders across Finance, HR, Operations, and Business Development, requiring a high degree of independence, ownership, responsiveness, and adaptability.

Our team actively leverages AI tools to improve efficiency and decision-making, making comfort with adopting new technologies important for success. Occasional extended hours may be required during peak contracting periods, major transactions, filings, or compliance deadlines.

ABOUT CHANNEL PARTNERS

Channel Partners is a national retail services company with more than 7,000 employees operating across the United States. Built through the acquisition of five companies and now integrating onto a single operating platform, we serve the largest retailers in North America, including Best Buy, Home Depot, Lowe's, Target, Costco, Sam's Club, and Walmart. Our Legal department supports a fast-paced, high-volume business spanning client contracting, employment matters, corporate governance, and regulatory compliance.

• Biweekly pay and early wage access - get paid when you need it!
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

Contract Administration (Primary Focus)

• Manage intake, tracking, and status of contracts across the full lifecycle: drafting, redlining, routing for approval and signature, execution, and renewal
• Manage master service agreement (MSA) and statement of work (SOW) flow for seven enterprise retail clients, tracking status, renewal dates, and open negotiation items
• Prepare routine contract documents (NDAs, amendments, addenda, vendor agreements) using approved templates and playbooks
• Support negotiations by identifying deviations from standard terms and escalating substantive issues to the General Counsel
• Maintain and organize the company's contract repository, ensuring accurate recordkeeping and searchability, including working through the legacy backlog inherited across five acquired companies
• Establish taxonomy, naming conventions, and metadata standards that make agreements findable by client, entity, type, and expiration
• Track key contract terms, deadlines, renewal dates, and obligations; flag items requiring legal or business attention before they become urgent

Legal Compliance and Corporate Records

• Assist with state and local business licensing, applications, renewals, and recordkeeping across multiple jurisdictions
• Manage certificates of insurance (COIs): requesting, tracking, verifying compliance with contractual insurance requirements, and maintaining renewal calendars
• Maintain good standing for all company entities across multiple states and Puerto Rico, annual reports, registered agent coordination, franchise tax filings, and qualifications to do business
• Maintain corporate records: board and member consents, resolutions, officer and director records, and organizational charts
• Support due diligence requests from the company's family office sponsor, lenders, and prospective acquisition targets
• Support other legal compliance initiatives as assigned, including policy tracking and responses to routine legal inquiries

Litigation and Records Support

• Issue, track, and document litigation holds,…