Legal Assistant

Fully Remote
• or Hybrid in Birmingham, AL / Dallas, TX / Roswell, GA

Description

Job entails managing all administrative tasks associated with the legal process of the nonjudicial foreclosure process. These tasks generally include editing and preparing correspondence, advertisements/postings, and other legal documents, maintaining paper and electronic files, updating internal systems & client systems, fielding calls and correspondence from clients, borrowers, and other outside parties. The position requires substantial coordination with other legal assistants and attorneys in a multi-disciplinary team environment.

This is a position that can either be hybrid (in Roswell or Birmingham) or remote based on experience level.

• Drafting, preparing, and formatting memoranda, correspondence, advertisements/postings, deeds, assignments, and various other legal documents.
• Ensuring the effective and timely delivery of outgoing mail, messenger deliveries, overnight deliveries, and facsimiles.
• Fielding calls from borrowers, clients, courts, and other outside parties in a courteous and effective manner.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Developing and maintaining congenial relationships with business associates and clients.
• Consistently and accurately updating the firm’s internal case management system, as well as all client systems.
• Reviewing title reports and recorded documents.
• Providing exceptional customer service to clients at every level of interaction.
• Proofreading the legal documents as required.
• Providing support to attorneys in a high volume, time-sensitive atmosphere.
• Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services. Coordination with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents.
• Assisting with check down of closed, active, and hold files including forwarding invoices of foreclosures fees and costs, creating chronologies, and retrieving documents.
• Performing other duties and responsibilities as needed.

• Minimum associate degree, Paralegal Certificate, or at least 2 years of experience as a legal assistant.
• Default law firm experience is preferred but not required.
• Must have excellent verbal and written communication skills.
• Must be committed to providing exceptional customer service.
• Ability to communicate courteously and effectively with borrowers, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Ability to read and write at a high level for proofreading and editing purposes.
• High-level proficiency in MS Office suite.
• Proficiency in internet research activities.
• Familiarity with case and document management software.
• Experience with client systems such as ICE/BKFS, Clairfire, Tempo, Vendorscape and others is preferred.
• Good understanding of the legal process surrounding foreclosure preferred.
• Experience with review of title reports and identifying chain of title issues preferred.
• Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods of time.

The work environment characteristics described here are representative of…