Legal Coordinator

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Chicago, IL, US

2 days ago Requisition

Salary Range: $60,000.00 To $70,000.00 Annually

The Legal Coordinator
- Central position is a national support role within ALTO's Operations Excellence team, reporting to the Assistant Vice President of Operations. This role provides centralized virtual support to Legal Teams across ALTO markets, including case intake, virtual court coverage, client communication, evidence management, law enforcement coordination, and other legal administrative needs. The position also serves as a flexible traveling coverage resource for markets experiencing staffing vacancies or temporary operational needs, providing in-person support across both Legal and Field Operations.

The role requires strong organization, adaptability, communication skills, and the ability to transition between remote support and hands‑on market coverage based on business needs. Travel is a required component of this position.

• Passion to serve customers & team members
• Strong desire to be part of a team that helps create safer communities
• High ethical standards
• Ability to develop and maintain value-added partnerships with clients, colleagues, and other stakeholders
• A demonstrated ability to self-organize
• Excellent presentation/communication skills with the ability to communicate with varying levels of leadership to gain consensus
• Flexibility and adaptability to rapid change
• Ability to work within a fast-paced, high-change environment and to manage simultaneous projects
• Self-motivated and proactive personality
• Ownership and accountability
• Tenacity and determination
• Tolerance for evolving unstructured work environments
• Entrepreneurial spirit and ability to work in entrepreneurial environments with an innovative vision
• Proven ability to work within a fast-paced, high-change environment
• Strong business acumen & critical thinking skills
• All the above attributes are part of the ALTO culture.

• Attends virtual court proceedings to provide consistent coverage when Legal Team Members are prioritizing other casework.
• Manages centralized case intake by monitoring client submissions for new offenders and incidents, downloading case profiles, creating cases in Alliance, and distributing assignments to the appropriate local Legal Team Member.
• Partners remotely with law enforcement officers and detectives to aggregate qualifying incidents and support the tracking of repeat offenders across store locations and jurisdictions.
• Requests, collects, and organizes evidence and restitution documentation from client partners; maintains complete, court-ready case files.
• Sends initial and ongoing legal updates to clients within required timelines and keeps Alliance legal cases current so client-facing reporting remains accurate.
• Provides administrative and operational support to Legal Teams across multiple markets based on workload and business needs, at the direction of the Operations Excellence team.
• Tracks and reports weekly on task volume, turnaround times, and outcomes across supported markets.
• Supports temporary remote coverage needs in additional markets as bandwidth allows.
• Serves as a national traveling coverage resource for markets experiencing Legal or Field Operations vacancies, staffing gaps, or temporary operational needs.
• Travels to assigned markets to provide in-person legal support, which may include court attendance, case follow-up, law enforcement and prosecutor engagement, client communication, and other responsibilities normally supported by local Legal Team Members.
• Provides temporary Field Operations support as needed, including retail client visits, store-team engagement, ALTO program support, documentation, and other field responsibilities based on the needs of the assigned market.
• Partners with local and national Operations leadership to understand market priorities and maintain continuity of ALTO services during temporary coverage assignments.
• Maintains flexibility to shift between centralized Legal support, Field Operations support, and traveling market coverage as organizational needs change.
• Other legal, operational, and broader business responsibilities as assigned by the Assistant Vice President of Operations.

• 1+ years' experience as a Paralegal, Legal Coordinator, Legal Assistant, or…